shipping & returns

PLEASE NOTE WE ONLY SHIP WITHIN THE UK & EU.
IF YOU WOULD LIKE TO MAKE AN ORDER TO BE DELIVERED INTERNATIONALLY PLEASE EMAIL US A REQUEST.

DELIVERY TIME.
  2-7 working days
Please note that we send goods by 1st class recorded delivery. If the delivery delays due to any events that are out of our control  (i.e. Royal Mail strike, natural disaster etc), we regret that we are unable to take any responsibilities. We are happy to send goods by special delivery with extra charge on request. Please email us for further detail before your purchase.

SHIPPING PRICES.
UK GBP3.00 (1st class recorded delivery)
EU GBP7.00 (1st class recorded delivery)
FREE delivery for purchase over GBP40.00 (inc.VAT)

RETURNS.
We happily accept returns for exchange or refund if they are unworn and unwashed, provided the original invoice is present and within 3 weeks from the invoiced date. Please write why you are returning your item on the back of invoice, so we can quickly learn from the situation.

Even if your item does not fit in the above condition, please email us and let us know why you want to return the item. We will try the best that we can do for you accordingly.

When you are returning the item, please make sure to retain the proof of posting. You can get ‘certificate of postage' from post office for free of charge.

For refund of faulty item, we will cover the cost of postage as well as the original delivery cost, provided the proof of posting is present.

For refund of non-faulty item, the original delivery cost will be deducted.

 

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